We’re 100% committed to making you happy. We aim to make the product that truly reflects yourself and you genuinely like it! If you’re not happy with your purchase, we offer a 10-day no-question-asked return and exchange/ refund for all orders! If you’re out of the 10-day guarantee window, no worries! Our 6-month warranty offers one-time replacement on us, within the said timeframe for any defects. Gold Tier Members are entitled to a 1-year extended warranty and one-time exchange of the same product, if any defects are found. We’ll work with you to make sure you’re satisfied.